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By clicking the button below, you are in agreement with the Terms and Conditions of Remote Assistance:
Terms and Conditions of Remote Assistance:
Authorization
The client hereby authorises NOVASOFT HUB, LTD, its employees, and agents to:
- Share remote control of Client’s equipment, including the ability to transfer files, alter system configuration and any and all other operations possible through remote or physical access
- Obtain and transport media/equipment/data to and from Client’s facilities
- Use any and all means required to recover data from the media/equipment
- Use any and all means required to resolve issues or problems as reported by the Client.
Legal Rights
Client is the legal owner or has legitimate rights to the media/equipment and all data/software contained therein.
Limited Liability
The Client agrees to indemnify and hold harmless NOVASOFT HUB, LTD from any liability for direct or indirect damages, including loss of data and loss of revenue.NOVASOFT HUB, LTD will not be responsible for any data loss resulting from any of our services, either directly or indirectly, intentional or as an unintentional consequence of our services.Viruses or spyware may have already damaged or deleted data, and cannot be removed without deletion of certain files. Once data has been deleted from the computer system, it should be considered unrecoverable.It is assumed that the customer and owner of the computer system has either backed up or removed important or proprietary data prior to the start of the upgrade or repair process.Backups should be stored in a location other than the computer being repaired or upgraded.
Confidentiality
NOVASOFT HUB, LTD is committed to safeguarding the confidentiality of its clients’ information and data files. We do not release or divulge such information to third parties without the explicit consent of the client or as mandated by law. Should NOVASOFT HUB, LTD take possession of data, it will be retained for a maximum of 14 days.